1. Introduction
Welcome to Apostrophe ("Apostrophe," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, content, and related offerings (collectively, the "Services").
2. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.
3. Account Registration
Certain features may require you to create an account. You agree to:
- Provide accurate and complete information.
- Maintain the security of your account credentials.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities conducted under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Products and Services
We strive to accurately describe our products and services. However, we do not guarantee that descriptions, pricing, images, availability, or other content are error-free, complete, or current.
We reserve the right to:
- Modify or discontinue products or services without notice.
- Limit quantities available for purchase.
- Refuse or cancel orders at our discretion.
5. Pricing and Payments
All prices are displayed in the applicable currency and may be subject to taxes, duties, or other charges.
By placing an order, you agree to:
- Provide valid payment information.
- Pay all applicable charges.
- Authorize us to charge the selected payment method.
We reserve the right to correct pricing errors and cancel orders affected by such errors.
6. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
Apostrophe is not responsible for delays caused by:
- Shipping carriers
- Customs authorities
- Force majeure events
- Incorrect delivery information provided by customers
Risk of loss and title transfer to you upon delivery where permitted by law.
7. Returns and Refunds
Returns, exchanges, and refunds are governed by our separate Return Policy.
We reserve the right to reject returns that do not meet the conditions outlined in the applicable policy.
* Chargebacks and Payment Disputes
Customers agree to contact Apostrophe before initiating a chargeback or payment dispute. Apostrophe reserves the right to provide order, delivery, communication, and return records to payment processors in response to any dispute.
8. Intellectual Property
All content associated with Apostrophe, including but not limited to logos, trademarks, brand names, designs, images, videos, text, and software, is owned by or licensed to Apostrophe and protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
9. Acceptable Use
You agree not to:
- Violate any applicable law or regulation.
- Infringe the rights of others.
- Upload malicious software or harmful code.
- Attempt unauthorized access to systems or accounts.
- Interfere with the operation of the Services.
- Engage in fraudulent, deceptive, or abusive conduct.
10. User Content
If you submit reviews, comments, photos, feedback, or other content ("User Content"), you grant Apostrophe a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, publish, modify, and display such content for business and marketing purposes.
You represent that:
- You own or have rights to the content.
- The content does not violate any third-party rights.
- The content is lawful and accurate.
11. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
12. Third-Party Links
Our Services may contain links to third-party websites or services.
We do not control and are not responsible for third-party content, products, services, or practices. Your use of third-party services is at your own risk.
13. Disclaimer of Warranties
To the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis.
Apostrophe disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and accuracy and reliability of content.
We do not guarantee uninterrupted or error-free operation of the Services.
14. Limitation of Liability
To the maximum extent permitted by law, Apostrophe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of or inability to use the Services.
- Product defects.
- Data loss.
- Business interruption.
- Unauthorized access to accounts.
Our total liability shall not exceed the amount paid by you to Apostrophe during the twelve (12) months preceding the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless Apostrophe and its directors, officers, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of the Services.
- Your violation of these Terms.
- Your infringement of any third-party rights.
16. Termination
We may suspend or terminate access to the Services at any time without prior notice if:
- You violate these Terms.
- We suspect fraudulent activity.
- We are required by law.
Termination does not affect any accrued rights or obligations.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
18. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective upon posting. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
19. Limited Releases and Product Availability
Certain products may be released in limited quantities and are available on a first-come, first-served basis. Adding an item to your cart does not guarantee availability.
Apostrophe reserves the right to limit quantities purchased per customer, household, or order and to discontinue products at any time without notice.
20. Order Verification and Fraud Prevention
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized transactions, reseller activity, or violations of these Terms.
Additional verification may be requested before an order is processed or shipped.
21. Product Images and Color Accuracy
We make every effort to display product colors, designs, and details as accurately as possible. However, actual colors and appearances may vary due to differences in device screens, monitor settings, lighting, and manufacturing processes.
Apostrophe does not guarantee that product images displayed on the website will perfectly match the physical product received.
22. Sizing Disclaimer
Size charts and fit guides are provided as general references only. Product fit may vary depending on body type, styling preferences, and manufacturing tolerances.
Customers are responsible for reviewing size information before placing an order. Apostrophe shall not be liable for purchases made in an incorrect size selected by the customer.
23. International Orders, Customs, and Duties
For international orders, customers are solely responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.
Apostrophe is not responsible for delays, refusals, seizures, or additional costs resulting from customs clearance procedures.
24. Brand Assets and Design Protection
All Apostrophe designs, graphics, artwork, illustrations, product concepts, campaign materials, photographs, videos, branding elements, logos, and visual assets are the exclusive intellectual property of Apostrophe unless otherwise stated.
No content may be copied, reproduced, distributed, modified, sold, republished, or used for commercial purposes without our prior written consent.
Unauthorized use of Apostrophe intellectual property may result in legal action to the fullest extent permitted by law.
25. Contact Information
For questions regarding these Terms, please contact Apostrophe through the contact information provided on our website.